Welcome to Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com and BeautyBar.com (the "Websites"). These
Websites are owned and operated by Quidsi, Inc., its affiliates, agents and licensors
(collectively, "we", "us", "our" or "Quidsi"). Quidsi is sensitive to your concerns
about how we may use and share personal information that we collect from you through
the Websites. We recognize and respect the importance of maintaining the privacy
of our visitors and members and have established this Privacy Policy Statement ("Privacy
Policy") as a result. This Privacy Policy is incorporated into our Terms of Use and
Account Agreement and therefore governs your use of the Websites and/or
any services offered by Quidsi. By visiting the Websites, and/or utilizing any services
offered by Quidsi, you are accepting the then current practices described in the
Privacy Policy.
If you have questions or concerns regarding this statement, please contact us at
customercare@diapers.com,
customercare@soap.com,
customercare@wag.com,
customercare@yoyo.com,
customercare@casa.com or
customercare@beautybar.com.
- What Information Do We Collect About Our Customers?
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The information we learn from customers helps us enhance and personalize the Websites
and the services we offer. We gather the following types of information:
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Information You Give Us. We receive and store any information you
enter on our Websites or give in any other way (e.g., by telephone). This may include
information you provide when you register as a member, engage in transactions, search,
contact customer service, or participate in contests, promotions, surveys, forums,
content submissions, chats, bulletin boards, discussion groups, requests for suggestions
or other aspects or services offered by us. As a result, you may be supplying us
with such information as your name, address, and phone numbers; credit/debit numbers,
expiration date and other billing information; people to whom purchases have been
shipped, including addresses and phone number; names and e-mail addresses of friends
and possible Refer-A-Friend and other people.
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Automatic Information. We automatically receive and store certain
types of information whenever you interact with us. For example, as most Websites
do, we use "cookies," and we obtain certain types of information when your web browser
accesses Diapers.com, Soap.com, Wag.com,YoYo.com, Casa.com or BeautyBar.com. This information is compiled
and analyzed on both a personal and an aggregated basis, and it may include the
website's Uniform Resource Locator ("URL") that you just came from, which URL you
will go to next, what browser you are using, and your Internet Protocol ("IP") address.
Other examples of automatic information we may collect are purchase history, products
viewed or searched for, visits to certain pages, page interaction information and
the phone number you used to call our 800 number. We associate the information we
store in cookies to personally identifiable information you submit while on our
site.
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Information Provided by Third Parties. We may obtain certain information
of customers from third parties. This may include updated delivery or address information
from carriers and information (including name and email addresses) of possible Refer-A-Friend
from customers.
- Do We Use Cookies?
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Quidsi uses small text files called "cookies" that provide non-personally identifiable
information to us regarding the visitors to the Websites. In addition to the URL
and IP addresses of our visitors, cookies may gather the date and time of all visits
to our Websites. We may also track the pages of our Websites that users viewed during
their visit, or track search terms entered on our Websites by that visitor. This
helps us keep track of the number of visitors to our Websites and allows us to gauge
the areas that are of the most interest to our visitors.
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We use a third-party tracking service that uses cookies and other tracking technologies
to track non-personally identifiable information about visitors to our site in the
aggregate. This information is analyzed periodically and is used to gain a broader
picture of usage patterns at our site. We may share the non-personally identifiable
information gathered through use of cookies with our advertisers and/or business
partners, in order to make the Websites as user-friendly as possible. Further, some
of our business partners (e.g., advertisers) use cookies on our site. We have no
access to or control over these cookies. This privacy statement covers the use of
cookies by Quidsi only and does not cover the use of cookies by any advertisers.
- How Do We Use the Information We Collect and Do We Share the Information We Receive?
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Information about our customers is an important part of our business. We use information
we collect from the Websites to communicate with you, to process your orders, to
provide an enhanced and more personalized interactive shopping experience, to facilitate
your transactions with our third party marketing partners and to inform you of offers
and discounts. For example, you can expect to receive a welcoming email to confirm
your username and password, we communicate with you in response to your inquiries,
to provide the services you request and to manage your account. We also send service
related announcements on occasions such as when we need to temporarily suspend our
site for maintenance. We also will send you promotional emails on occasion. Generally,
you may not opt-out of service related communications, which are not promotional
in nature. If you do not wish to receive them, you have the option to terminate
your account. Your account is with Quidsi, the owner and operator of the Websites
and not with the individual Websites, and the information collected through the
Websites is used by Quidsi for purposes of both Websites. However, you can opt-out
of direct promotional communications from each of the Websites by following the
unsubscribe instructions within each communication from that Website or emailing
us at customercare@diapers.com,
customercare@soap.com,
customercare@wag.com,
customercare@yoyo.com or
customercare@beautybar.com.
We share customer information with third parties only as follows:
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Third Party Service Providers. We may work closely with other businesses
(that we don't own or control) that sell products or services on Diapers.com, Soap.com,
Wag.com, YoYo.com, Casa.com and BeautyBar.com.
In some cases, these businesses may operate stores or websites that sell products
or services to you directly. In other cases, we operate stores, provide services,
or sell product lines jointly with these businesses. We share customer information
related to those transactions with that third party.
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Promotional Offers. We periodically provide our customers with
information about third party products and services we believe will be of interest
to you and with opportunities to participate in offers and/or promotions on behalf
of other businesses. Your participation in these events may require us to share
data with such a business. If you do not want to receive such information or offers,
on behalf of third parties or otherwise, please opt-out during registration, email
us later at customercare@diapers.com,
customercare@soap.com,
customercare@wag.com,
customercare@yoyo.com or
customercare@beautybar.com,
or follow the unsubscribe instructions within each communication.
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Other Third Parties/Select Partners. From time to time, we might
establish a business relationship with other persons or entities who we believe
are trustworthy and whom we have asked to confirm that their privacy policies are
consistent with ours. These are known as our Select Partners. In such cases, we
might share and cross-reference information, including personal information about
you that will enable such persons or entities to contact you regarding products
and services that may be of interest to you. We may also combine your personal information
with publicly available information and information we receive from or cross-reference
with our Select Partners and others. We use that combined information to enhance
and personalize your shopping experience with us, to communicate with you about
our products and services that may be of interest to you, and for further promotional
purposes. If you do not want us to share information with Select Partners please
opt-out during registration, email us later at
customercare@diapers.com,
customercare@soap.com,
customercare@wag.com,
customercare@yoyo.com or
customercare@beautybar.com, or follow the unsubscribe instructions
within each communication.
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People with whom you Refer-A-Friend. If you choose to use our
Refer-A-Friend service to tell a friend or someone else about our site, we will
ask you for your friend's or that person's name and email address. We will automatically
send your friend or that person email sharing your Referral Code with him or her
to use on the site. Your friend may contact us at
customercare@diapers.com,
customercare@soap.com,
customercare@wag.com,
customercare@yoyo.com or
customercare@beautybar.com to request that we remove this information
from our database.
In order for you to get credit for a Refer-A-Friend friend who joins Diapers.com,
Soap.com, Wag.com,YoYo.com, Casa.com or BeautyBar.com, the person whom you share must enter your email
address or a unique password that identifies you as the sharer. We send emails on
your behalf to the person you'd like to Refer-A-Friend with. Also, if you were
shared to Diapers.com or Soap.com by an existing member, that member may be notified
each time your order qualifies him/her for a credit.
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Reviews/Share This/Testimonials. If you review a product on our
site, your review may be posted on Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com or BeautyBar.com.
as well as on a partners' network site that shares reviews with other shopping communities.
When you use "ShareThis" to post to social networking sites or to tell your friends
about our site, the information is collected by a third party site to facilitate
your postings. "ShareThis" allows you to enter your friend's email address and/or
import email contacts from various email service providers. Once the email addresses
are imported, you must manually click on each email address you wish to send a communication
to. Please note that these third party sites' privacy policies govern the collection
and use of the information collected on those sites. You should be aware that any
personally identifiable information you submit can be read, collected, or used by
other users of these forums, and could be used to send you unsolicited messages.
We are not responsible for the personally identifiable information you choose to
submit in these forums. When seeking or receiving customer testimonials or feedback,
we disclose that we may post their first name along with all or a portion of their
testimonial on the Websites unless they inform us otherwise by following the instructions
we provide.
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Merger/Sale. In the event that Diapers.com, Soap.com, Wag.com,
YoYo.com, Casa.com or BeautyBar.com, all or substantially all of their respective assets, or a line of business
of Diapers.com, Soap.com, Wag.com,YoYo.com, Casa.com or BeautyBar.com, is acquired, individually identifying
information of our members may be one of the assets sold in connection with that
transaction, without notice to you or your consent. We will notify users of the
Websites of such a change in ownership or transfer of assets by posting a notice
on the Websites. Notice: On April 1, 2011, Amazon.com, Inc. acquired
Quidsi, Inc., which owns and operates Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com and BeautyBar.com.
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Bankruptcy. In the unlikely event of our bankruptcy, insolvency,
reorganization, receivership, or assignment for the benefit of creditors, or the
application of laws or equitable principles affecting creditors rights generally,
we may not be able to control how your personal information is treated, transferred,
or used. Therefore, you should know that in such event, your personal information
may be treated like any other asset of Quidsi, and sold, transferred or shared with
third parties, or used in ways not contemplated or permitted hereunder, without
notice to you or your consent.
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Protection of Diapers.com, Soap.com, and Others. We release account
and other personal information when we believe release is appropriate to comply
with the law and/or a judicial proceeding, court order or legal process served on
Quidsi; enforce or apply our Terms of Use and other agreements; or protect the rights,
property, or safety of Quidsi, our Website users, or others. This includes exchanging
information with other companies and organizations for fraud protection and credit
risk reduction.
- How Secure Is the Personal Information You Collect?
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We have taken precautions, including the deployment of technological resources and
the use of firewalls, systems and procedures, to protect the security of your personal
information. When you enter credit card information on our Websites, we may store
it so that you do not have to re-enter it every time you order, but we encrypt it
when storing. While no security system is absolutely foolproof, we are constantly
reviewing, refining and upgrading our security technology to protect your privacy.
When you open an account with Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com or BeautyBar.com, you
are issued a password by which to access and secure your account and account information.
Although we have taken these precautions, you are responsible for maintaining the
secrecy of your password, which should not be disclosed by you. Be sure to sign
off when finished using a shared computer.
- Links
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Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com or BeautyBar.com contain links to other websites.
We have no control over the content, policies or actions of these sites, even if
you are offered services on those sites because you have established an account
with Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com or BeautyBar.com. We are not responsible for
the privacy practices or the content of such websites. We encourage you to be aware
when you leave our site and to read the privacy statements of each and every websites
that collects personally identifiable information. This privacy statement applies
only to information collected by our Websites.
- Minors
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You must be 18 years of age or older to become a member of Diapers.com, Soap.com,
Wag.com, YoYo.com, Casa.com or BeautyBar.com. We do not collect information from minors.
- Changing Your Personal Information
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You may review, change or correct your personally identifying information at any
time by accessing your account information on the Websites or calling us at the
contact information below. You are responsible for maintaining the accuracy and
completeness of your personal and other information, including your e-mail address,
and we urge you to review your information regularly to ensure that it is correct
and complete.
- Conditions of Use, Notices, and Revisions
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If you choose to visit Diapers.com, Soap.com, Wag.com, YoYo.com, Casa.com or BeautyBar.com and/or use
Quidsi's services, your visit and/or any dispute over privacy is subject to this
Privacy Policy Statement and our Terms of Use and Account Agreement (if you are
a member), including limitations on damages, arbitration of disputes, and application
of the law of the state of New Jersey. If you have any concern about privacy at
Quidsi, please contact us.
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Our Privacy Policy Statement, the Terms of Use and other terms and conditions may
change. In the event of a change, the revised policies or terms and conditions will
be posted immediately to our Websites. You should check the Websites frequently
to see recent changes. If we make material changes to this policy, we will notify
you here, by email, or by means of a notice on our home page. Unless stated otherwise,
our current Privacy Policy Statement applies to all information that we have about
you.
- Contact Us:
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If you have any questions or suggestions regarding our privacy policy, please contact
us at customercare@diapers.com,
customercare@soap.com,
customercare@wag.com,
customercare@yoyo.com,
customercare@casa.com or
customercare@beautybar.com,
or call us at 1-800-342-7377, 1-800-762-7123, 1-866-746-7924, 1-866-969-6123, 1-855-687-2272 or 1-888-696-0423.
