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      Returns
      Customer Care Email:
      customercare@beautybar.com
      Customer Care:
      1-888-696-0423
      Customer Care Hours:
      24 hours a day, 7 days a week

      BeautyBar.com Return Policy

      One or two days after you place your Beauty Bar order, our package arrives on your doorstep. You're excited to try on the best-selling lip gloss you read about in a fashion magazine. But after you glide it across your lips, the color isn't flattering. It's disappointing, but it happens. And since we'll never ask you to settle for a product that isn't 100% perfect for you - we made our return policy ultra-easy. Just send it back and we'll issue a full refund - no questions asked. We'll also pay for return shipping.

      Let's face it: you won't know whether you truly like a beauty product until you see it in your favorite mirror, try it on your skin or smell it for the first time. But that doesn't mean you can't experiment. In fact, we'd like to help turn your do-over into a win-over. Our Beauty Bar Experts are standing by 24/7 to share what they know about our brands, help you find new favorites - and even spill about the latest innovations.

      So be spontaneous and adventurous if you wish. Send a product back if you wish. Or let our beauty experts help along the way. Whatever you decide, we're here to make sure you find that perfect lip gloss - and just as importantly - that you feel good about us in the process. You can reach us anytime at 1-888-696-0423 or by email customercare@beautybar.com.

      How to Return A Product

      Return shipping is easy, fast and free! To return any item(s), simply go to My Account, then Order History and use our new Do It Yourself (D.I.Y.) Returns Tool to get simple return instructions, including a prepaid return shipping label. You can also contact our Customer Care Center via phone (1-888-696-0423) or email (customercare@beautybar.com). A friendly Customer Care team member will take care of the details and provide an email message containing a prepaid, printable UPS return shipping label to apply to your package. Your return may then be handed to any UPS driver or dropped off at any of thousands of UPS drop-off locations. Once your return is received at our processing center, you will receive a full refund, along with an email message confirming receipt.

      Packing And Sending Your Return

      The box the items were originally shipped in can be reused if the sizing is appropriate. Simply apply the prepaid shipping label provided by our customer care representative to the box. Give the package to your UPS driver or drop off at any UPS drop-off location.

      Please contact us with any questions or concerns at 1-888-696-0423 or customercare@beautybar.com.

      Returning an item Alaska, Hawaii, US Territories, APO and FPO addresses

      Please contact our customer care team regarding returns from destinations outside of the 48 contiguous states at 1-888-696-0423 or customercare@beautybar.com.